Is your product actually a SaaS?

In this episode, Rob Walling tackles listener questions about what really qualifies as SaaS (and where he disagrees with ChatGPT), how to serve both solopreneurs and enterprise customers with a dual funnel strategy, layering a B2B offering on top of a B2C product, pricing a mission-driven app without gatekeeping access, and the impact of healthcare costs on startup runway.

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Topics we cover:

(3:09) – What qualifies as a SaaS business?
(5:15) – Why Netflix and Spotify are not SaaS
(8:11) – Where Rob disagrees with ChatGPT on SaaS
(12:21) – Serving solopreneurs and enterprise simultaneously
(15:13) – The power of the dual funnel strategy
(17:02) – Navigating the enterprise sales process
(22:20) – Layering B2B features onto a B2C product
(28:52) – Pricing a mission-driven job search app
(35:57) – Healthcare costs and startup runway in the US

Links from the show:

MicroConf Masterminds – Applications close April 17th
MicroConf’s Masterminds Guide
Newscatcher
HelpSpot
TinySeed
Rob Walling (@robwalling) | X

If you have questions about starting or scaling a software business that you'd like for us to cover, please submit your question for an upcoming episode. We'd love to hear from you!

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Listen to Episode 828

Episode 828 | Am I Building a SaaS?, Serving Both B2C and B2B, Pricing, and More Listener Questions (Rob Solo)

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