Innovation at scale requires leaders to be wayfinders, not pathfinders, who foster collaboration and navigate uncertainty. Linda Hill, author of "Genius at Scale," argues that companies need to cultivate a culture that embraces experimentation, co-creation, and cross-functional teamwork. To elicit good ideas, leaders must create a sense of purpose and trust, making employees feel valued and influential. Hill highlights MasterCard's transformation under Ajay Banga, who shifted the company's focus to financial inclusion and tech-driven solutions by engaging leaders as catalysts for cultural change and innovation. Leaders should assess their organization's culture and capabilities, role-modeling conflict resolution and building leadership talent that can bridge silos and drive innovation across ecosystems.
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