YouTube28 Jan 2026

Is AI Killing Software? — With Bret Taylor, OpenAI's board chair and CEO of Sierra

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Alex Kantrowitz

The discussion centers on how AI is changing software and business models, particularly the shift towards AI agents and outcome-based pricing. Bret Taylor, CEO of Sierra and OpenAI board chair, argues that AI agents will disrupt traditional software, like CRMs, by providing personalized insights and automating tasks. He suggests that companies should focus on acquiring AI agents rather than maintaining software. The conversation explores whether individuals or companies will drive this change, with Taylor leaning towards companies building or buying specialized agents. He also touches on the potential for AI to transform consumer internet experiences by acting as personal digital front doors, and touches on the potential impact of AI on science.

Outlines

Part 1: AI Agents and Software Transformation

Part 2: Market Shifts and Enterprise Strategy

Part 3: Career Journey and Tech Philosophy

Part 4: Sierra and Reliable AI Deployment

Part 5: Industry Impact and OpenAI’s Mission

Part 6: Leadership Lessons and Future Outlook

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