When AI is your job interviewer

This episode of The Indicator from Planet Money explores the increasing use of AI in job interviews and the surprising results of a new study on its effectiveness. Hosts Adrian Ma and Wailin Wong discuss how companies like PSG Global Solutions are using AI recruiters, such as "Anna," to streamline the hiring process and overcome challenges like low candidate connection rates. Economist Brian Jabarian's study, involving 70,000 interviewees, revealed that 78% of candidates chose AI over human interviewers, with AI-interviewed candidates being more likely to receive job offers and stay in their roles. The study suggests AI interviews may reduce perceived discrimination and allow candidates to perform better by exhibiting specific linguistic features. PSG plans to expand Anna's use globally, shifting human recruiters towards more analytical tasks.