How to say ‘no’: The power of defiance, with Sunita Sah, PhD

This podcast interviews Dr. Sunita Sah, author of "Defy: The Power of No in a World That Demands Yes," about the psychology of speaking up and saying no. The interview explores the difference between compliance, consent, and defiance, highlighting the often-overlooked pressure to comply due to "insinuation anxiety." Dr. Sah offers practical advice, such as the "power of the pause" and the importance of practicing defiance, using her personal experiences and research findings to illustrate key concepts. Listeners gain insights into overcoming social pressure and developing the skill of assertive refusal, ultimately empowering them to align their actions with their values. The interview concludes with a discussion of the "voice empathy gap" in healthcare settings, highlighting the need for improved communication and understanding between nurses and managers.