Uber, and how to fix things when trust is broken | Fixable

This podcast episode explores the core concept of trust in organizations and delves into the mechanics of trust-building, emphasizing authenticity, empathy, and logic. It provides practical strategies for addressing wobbles in communication and behavior, which can hinder trust-building, and explores how to create environments where empathy, authenticity, and inclusivity can flourish. The episode also discusses how to rebuild trust when it has been lost and highlights the importance of taking concrete steps to address trust breaches.