ServiceNow was a cloud application platform when cloud infrastructure didn't really exist.

This podcast episode delves into the formative experiences of establishing a cloud application platform, detailing the challenges and triumphs faced by the speaker when starting with a used Dell server in a confined space, while emphasizing the essential need for resilience and scalability to meet the demands of prominent clients like General Electric, UBS, and Deutsche Bank, thus underscoring the high-stakes nature of their endeavor.