Jane Sun: Travel, crisis management and female leadership

This podcast episode features Jane Sun, CEO of Trip.com, detailing her inspiring journey from Shanghai to becoming a global travel leader, outlining her company's innovative strategies and commitment to customer service, technology, and empowering women in leadership. Jane's personal experiences, shaped by her empathetic leadership style and a strong emphasis on teamwork and integrity, highlight the significant role of technology and human connection in the future of travel, while reinforcing the importance of sustainability and diversity in the industry.