01 Aug 2024
1h 2m

How to build trust and win your customer’s attention with Seth Godin

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The Eric Ries Show

This podcast episode delves into the enduring and foundational concept of "Permission Marketing" as articulated by Seth Godin, emphasizing the importance of fostering long-term trust over short-term gains in business practices. Godin challenges traditional notions of profit maximization and systems like OKRs that prioritize immediate results at the expense of sustainable relationships. Through discussions on false proxies, the interconnectedness of company roles, and the cultural shift necessary towards trustworthiness, the episode advocates for a more holistic and values-driven approach to business, especially as the landscape evolves with technology and AI.

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